Clackamas County Middle Housing Public Outreach and Engagement
Clackamas County, OR · 2021
Client: Clackamas County, Planning and Zoning; Health, Housing and Human Services
Location: Clackamas County, OR
Year: 2021
CP Role: Lead consultant
Practice Area: Visioning + Long-Range Planning
Team: Irene Kim, Strategic Advisor; Ayano Healy, Project Manager; Lydia Ness, Engagement and Technical Support; Rachel Cotton, Engagement and Technical Support
The Challenge
Most Clackamas County residents did not know about House Bill 2001 or how it could affect their property, and the County needed equitable outreach as it rewrote its code to comply.
Our Approach
We wrote the outreach plan, stakeholder database, and media plan, then a brand, key messages, and materials in print and digital formats, with Spanish materials transcreated rather than translated. Educational videos and a social media campaign reached residents in six languages, a code concepts survey ran in multiple languages, and the messaging tied the state mandate to the County's public health goals.
Outcome
More than 500 residents gave feedback across six languages. The final report gave the County recommendations for implementing House Bill 2001 and an expanded network of multicultural contacts for future engagement.